Refunds and returns policy

Access to Ashukan training courses, purchased as a subscription to the web platform, is for a limited time only. Requests for an extension won’t be accepted unless the subscription is renewed. Please check the expiration dates on your subscription’s course(s) page.   

Subscriptions for Ashukan’s courses are effective upon purchase, with access codes sent to the User by email upon purchase confirmation within 24 business hours. These purchases are final and non-refundable. Subscriptions and user licenses for these courses are not transferable.      

If you have trouble logging in with the access codes you received by email, don’t hesitate to get in touch with us at info@institutashukan.com.   

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