Privacy policy


To ensure the respect of your privacy, Ashukan is committed to establishing responsible and transparent personal information management practices in all our dealings with our customers. 


Your personal information helps us better meet your needs and preferences, establish a responsible business relationship, and provide you with quality service. This includes the information we collect at the time of registration. Examples include billing records, courses taken and other contact information. 


Your information is managed exclusively by Ashukan. It is stored in databases protected by regularly updated security technologies and subject to strict monitoring procedures. Ashukan’s agents have access to these databases only on an ad hoc basis for specific tasks and must comply with our security procedures and confidentiality rules. 

Ashukan has taken all necessary measures to protect access to your data. However, Ashukan cannot ensure the security of information and data transmission via our website; therefore, you do so at your own risk. The User, therefore, accepts the risk inherent in the transmission of information and data. 


Upon simple request and presentation of sufficient proof of identity, Ashukan may provide you with a list of the personal information it holds about you and details of its use. This information will be communicated to you free of charge within a reasonable timeframe. You may also request an update of your personal information and have it corrected as required. 


Ashukan and its agents always ask for your consent before using your personal information, except in certain exceptional situations or when required by law. 


Ashukan provides a secure browsing environment through the shopping cart process. Our training platform uses Secure Socket Layer (SSL) technology to encrypt information transmitted via our site. This encryption guarantees that the connection is exclusively between you and Ashukan, safe from prying eyes. A padlock icon in the status bar of your Web browser indicates encryption activation. 


Ashukan uses monitoring and analysis tools to observe how visitors use its site. No identifiable data is collected. Instead, we use these tools to analyze the site’s strengths and weaknesses to help us make your visits more convenient and enjoyable. 

We collect information when you place an order with us. 

What we collect and store 

While you navigate our site, we track which products you have viewed, for example, to display products you’ve recently viewed. 

Location, IP address and browser type: We use these to estimate taxes and shipping costs 

Delivery address: We’ll ask you to enter this to estimate shipping costs before you place your order and ship it to you! 

We use cookies to track the contents of your shopping cart as you browse our site. 

When you purchase from our website, we will ask you to provide information, including your name, billing address, delivery address, email, telephone number, payment/credit card details, and possibly account details such as login and password.  

This information will be used to: 

Send you information about your account and order 

Respond to requests, including refunds and complaints 

Payment processing and fraud prevention 

Store account configuration 

Compliance with any legal obligations, such as tax calculations 

Improve our product offers 

Send you marketing messages, should you elect to receive them 

If you choose to create an account, kindly note that the information you provide will be utilized solely for the purposes for which it was submitted. We have no legal obligation to retain the use of said information indefinitely.  

For example, we store order information for XXX years for tax and accounting purposes, including your name, email, and billing and shipping addresses. 

We also store comments or reviews, should you elect to send them. 

Access to your data by team members 

Members of our team have access to the information you provide. For example, our administrators and managers have access to: 

Order details such as product, shipping and billing information, and customer’s personal information such as name and email. 

Our team has access to this information to process orders, process refunds and for customer assistance. 

Sharing with third parties 

We work with third-party providers to manage orders and store services. 


We accept payments through PayPal. When processing payments, some data will be transmitted to PayPal, including information required to process the payment, such as the total amount or billing information. 

Please see PayPal’s privacy policy for more details. 

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